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Please select an appointment date and time.

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How will the photographer access the property? (Enter lockbox combo or door code below. Sorry, we do not have a Supra e-key.) * required

For vacant land only: What is the parcel tax ID?

Would you like to choose which photo(s) to have edited for virtual twilight or would you like us to choose? * required

Please enter anything else we may need to know (i.e. gate code, special feature of the home to make sure we get, etc.)

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Terms

IMPORTANT INSTRUCTIONS AND INFO
Updated 4/17/25

CANCELLATION POLICY: Please note that if you cancel within 24 hours of your appointment, we are unable to access the home upon arrival, or the home is found to not be in a condition that meets the below requirements, a 50% cancellation fee will apply.

PREPARING YOUR HOME
If you will not be present for the appointment, we will turn on lights, open blinds/curtains, and remove hot tub covers for you. Apart from these few items, home must be photo-ready prior to our arrival. Your appointment does not allow time for staging, cleaning, or moving items around. These things should be done before your appointment. It is your responsibility as the agent or owner to make sure the home is in the condition you would like it to be photographed.

Please remove vehicles from the driveway and away from the front of the home before we arrive. Pets should be put in the garage or other hidden area.

Please do not schedule landscaping, pest control, construction, housekeeping, etc. at the time of your appointment. If the property is a vacation rental, please ensure that it is not being rented.

Access info must be provided at least 24 hours before the appointment.

If you ordered a Matterport tour, we ask that the home be vacated for the shoot.

WHAT WE SHOOT AND WHAT WE DON'T SHOOT

We do not shoot garages or other unfinished areas unless requested.

Photos will be taken at photographer's discretion. If there are specific shots or angles you want to be sure to get, please leave us a note in the additional information section above. Lighting techniques, angles, and editing style is at the discretion of the photographer.

IMAGE USE LICENSE
Upon payment and delivery of images, you are granted a license to use the images/videos however you'd like for the purpose of marketing the property, whether that's displaying them on your website, social media, MLS, marketplace sites (such as Zillow, Airbnb and VRBO), or print advertising. This license does not expire. You may not sell the images or transfer this license to a third party. Smoky Mountain Visuals may use the images in our own advertising.

I Agree * required

Smoky Mountain Visuals

support@smvisuals.com

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